Why Buy From Us
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Why Buy
from us
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This is a 2nd generation family business
that understands that customer service
is first and foremost with an emphasis
on honesty and integrity...
Buying on line
can be scary, we try to inform and
empower the customer to make the right
buying choice by giving them the
information they need.
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About Us
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IAP is a family run business
entering the second generation of family
members. We have been providing the
necessary service to engineers,
installing contractors, home owners and
commercial property end users. selling
and designing Plumbing, Heating,
Ventilation and Air Conditioning systems
for 27 years.
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How
We
Can Help
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iapsales.com is a subsidiary of
Innovative Air Products inc. located in
historical Exeter New Hampshire. IAP is
a family operated Corporation that has
been selling heating, ventilation and
air conditioning equipment as factory
agents and representatives since 1977.
The Castonguay's have strived to be
innovative in their product offerings
during all of these years, not only as a
means of staying ahead of the
competition but as guides for the latest
technology developments for the
construction and engineering community.
We understand that "uniqueness" fair
price, service, and product and
application knowledge is what separates
us from our competition
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Service To Meet Your Needs
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IAP's goal has been to be a "Service
First Company " because its the
foundation of our company....IAP
continues to assist you by providing the
correct advice to match "YOUR"
needs, not ours …. Buying on line can be
scary, our goal is to inform and empower
you to make the right buying
choice by giving you the right
information you need...if you have
questions we can help
info@iapsales.com
or 1 800-416-1298
We
appreciate any feedback you have for us,
and would like to know if your customer
service expectations have not been met
for any reason. Please take the time to
let us know your experience (good or
bad) by emailing us at
info@iapsales.com. Please include your
contact information if you would like us
to follow up with you.
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Shipping
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Many of our products are packaged with
extra padding to protect against
freight damage. We would rather spend a
little extra on packaging than have you
receive a damaged product
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BETTER BUSINESS BUREAU
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We
are a member or both the New Hampshire
Better Business Bureau & BBBonline
Reliability Program.........If you have
any other questions about our services,
Click Here To Look
Us Up or contact
The
Better Business Bureau
4200 Wilson Blvd., Suite 800
Arlington, VA 22203-1838
(703) 276-0100
Or
Better Business Bureau Serving New
Hampshire
410 South Main St,
Concord, NH 03301-3483
Voice: (603) 224-1991
Email:
info@bbbnh.org
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Who We Are
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Iapsales.com LLC
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Our 800 number and fax
line are on 24 hours a day, 7 days a week (voice mail off hours).
You can reach our office staff between 8AM - 5PM Eastern Time.
Just call (800) 416 1298 or fax (603) 778 3014 for information or to
order.
or email info@iapsales.com
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