PRIVACY STATEMENT
We respect your privacy. Any information gathered iapsales.com LLC will be kept private. We will not share, or sell your information to anyone except when required by law. Orders placed online are placed through a secure server for your protection. Iapsales.com is hosted with tokias.com and uses SSL encryption technology when gathering information during the ordering process. Your credit card number is not kept with your online registration and must be re-entered during future orders for your protection.

To ship your order we must give your address to the shipper (UPS or the Post Office for instance) and in most cases we also provide your telephone number to UPS to contact you in case they have trouble delivering your package for any reason. You may request that we do not provide your telephone number if desired, however it may delay the delivery of your order.

We use cookies on our site to improve your browsing experience and as technically required. We track paths taken through our site in order to improve our site for your shopping experience only.

When you purchase products, or request information from iapsales.com, your email address (along with your other information) is completely confidential. We do not sell, or give away your email address to anyone (except when required by law). We use your email address to contact you regarding your order, or request. If you select 'yes' in the order process to receive our monthly newsletter we will send you our monthly newsletter and you are free to unsubscribe at any time. Again, we NEVER sell, rent, or share our customer's email addresses.

SHIPPING AND HANDLING
We only charge you what we are charged for shipping - no more.

Once we receive your order it take's 24-72 hours from our desk to one of our national warehouses, including their order entry, packing and shipping. Unfortunately some warehouses are slower than others.

We have found that products shipping from coast to coast will take up to 7 business days by ground... On average ground shipments take 2-5 business days

What if my purchase arrives damaged?

From time to time products will be damaged during shipment. Please inspect all shipments upon arrival and note any damages to the box or product on the delivery ticket before signing for it. If damage is severe, please refuse the product and contact us immediately, with the above confirmation number. If when you open the package you find concealed damage, call us immediately. Concealed damage MUST be reported within 5 days of receipt. Our customer service department will file a claim with the carrier. Please note that every shipment is fully insured. You may choose to receive a refund or exchange. However, if you request a refund, a restocking fee may apply

Orders returned to us due to a bad address will incur additional shipping charges to reship. If a returned order is cancelled, shipping charges will not be refunded.

PRICING
Prices are as published and are subject to change.
Please call for more details. (800) 416 1298

ORDERING
We support online orders, and phone or fax orders.
Orders may be faxed to: 603-778-3014.
Phone orders may be placed by calling: (800) 416 1298
Online orders may be placed at: http://www.iapsales.com.
Please include billing and shipping information, email address, phone number, and credit card number and expiration date if ordering by credit card.

INTERNATIONAL ORDERS
We have an order minimum of $300 for International orders.
We require a wire transfer for all International orders..
If you would like to order for International shipping, please contact us at info@iapsales.com

We reserve the right to reject any International orders.

CREDITS
Credit will be issued after our returns department receives and processes your return. Please allow 30 days from the date of your return for your credit to be issued. Credit may take up to 2 billing cycles to be reflected on your statement. See above (Return Policy) for details about refund amounts.

PAYMENT
Payment in advance by Personal or Business Check, Money Order, Or COD (subject to COD charges UPS) or with approved credit (completion of a credit application required with Bank and Trade References).

Credit Card orders are accepted for VISA, MasterCard, American Express.

QUOTES
Please email (info@iapsales.com fax, or call us for a free quote on price and availability. Please provide all information that you have when requesting a quote: quantity you desire, part number or item number, make or model of item that the battery is used in, voltage and mAh rating.